Troubleshooting
- I have notifications enabled on my mobile app but do not receive them
- Kona app on Android continuously crashes
- The Kona welcome page is distorted on IE9
- Learn more about re-authorizing your Google account access
- I can’t log in to Kona. My account is locked.
- My Box account doesn't load within Kona. How can I share my files?
- I can't find a space in Kona from within Vision 7.1
- “Password confirmation must match password” – When trying to save profile changes
- Getting a 404 Wipeout error when I try to log in
- Login issues with Internet Explorer 10 (IE10)
- The space image that I upload keeps getting cropped.
- Picture links are showing strangely in Kona
- Why can't I see the comments in my conversations?
- Why can't I download PDF files and Microsoft documents from Kona?
- "Tipped requires ExplorerCanvas (excanvas.js)" - error when logging in to Kona
- The @mention is not showing me a drop-down of choices or highlighting the person’s name
- "Project type only 1 default project can exist for a given user"
- Why am I not receiving emails from Kona anymore?
- “Wipeout” error message in Kona
- Seeing white background on white text in Kona for Chrome