I am an owner of an open group, and I am constantly told that people cannot find the group to register. I think it is because they try to search in the left nav, and that only searches the groups they are in. If they want to join a new one, they have to click join and scroll through.
Date
Votes
4 comments
-
Iris Lavarias Hi Judy,
This is great usability feedback. Thanks! I can see how adding an option to search for open spaces on the left sidebar will make it easier for users to join them.
Regards,
Iris
-
Lisa Moon I don't even see where I can click join. I am trying to find a user group and don't even know where to start.
-
Iris Lavarias Hi Lisa,
Were you trying to join an open space? Here are some Knowledge Base articles on open spaces that could help:
- https://support.kona.com/hc/en-us/articles/210781306-What-is-an-Open-space-
- https://support.kona.com/hc/en-us/articles/210781386-How-do-I-join-an-Open-space-
Let me know if you have any questions.
Regards,
Iris
-
Iris Lavarias Hi Judy,
You can now easily search for open spaces available for you to join in your account.
- Click Spaces from the left sidebar in Kona and click the “Join” link.
- In the Join Spaces window, you will see a list of all the open spaces in your account that are available for you to join.
- You can now type a keyword in the Search field to find an open space.
Regards,
Iris
Please sign in to leave a comment.