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E-mail Conversation

Rich McCloud

April 13, 2012 15:08

Completed

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It would be nice to be able to send a conversation thread as an e-mail..

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8 comments

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  Christine Boermeester April 13, 2012 16:40

  Hi Rich,

  Thanks for the suggestion!  This is a very interesting idea.  I'm assuming you would want to forward more than the hourly or daily email conversation digest then?  Maybe an entire conversation or select parts of the conversation?  

  Christine

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  Rich McCloud April 13, 2012 18:10

  Hi,

  Yes, I was reading a particular conversation in Kona and wanted to be able to forward the entier conversation to someone so maybe an e-mail link in the convesation that would allow an email of the complete conversation.

  
  Thansk!

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  Christine Boermeester April 13, 2012 19:06

  Thanks for clarifying, great idea!

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  Russell Harkins March 21, 2013 18:31

  Hi, I would like to ask similar but different request.  Be able to e-mail a space and if conversation with the subject of the e-mail does not match a conversation then start one - use the To and CC as people that are participating and From as creator.  If the conversation exists then put the new text in the conversation (when there is a reply would not want the thread duplicated in conversation).  

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  Christine Boermeester March 22, 2013 18:19

  Hi Russell,

  Thank you for this suggestion.  Currently we can add tasks and files via email or add to an existing conversation by responding to a conversation digest.   Another alternative is to use the mobile app to create new conversations or add to existing ones.

  There is a feature request here to be able to create a new conversation: http://support.kona.com/entries/21858827-start-new-conversations-via-email.  I would recommend clicking the Thumbs Up button to move it up in popularity as the votes help us determine features for future releases.  

  Christine

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  Jennifer Werneke January 08, 2014 21:25

  We should also be able to print a Conversation.  The ability to email a Conversation would help in this respect, otherwise the ability to print directly from Kona may be useful.

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  Christine Boermeester January 10, 2014 14:36

  I have added a feature request for printing a conversation here: http://support.kona.com/entries/37610077-Ability-to-print-a-conversation.  I would recommend clicking the Thumbs Up button to vote it up in popularity as the votes help us determine features for future releases.  

  A conversation printed to PDF, for example, could then be emailed, or an email could be printed to PDF/printer so there seems to be a lot of synergy between these two enhancement requests.

  Christine

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  Christine Boermeester June 10, 2014 14:20

  Hello,

  You can now save an entire conversation thread as a file and then email that file! Thanks for your feedback!

  You can now save a conversation file to PDF and then email that file as needed. To do this, click on the conversation that you want to print to open it into a pop-up window. Then click the drop-down arrow to the right of the conversation name and choose “Print Conversation.” A print window will open allowing you to select the printer you want and any other print settings, such as choosing specific pages. Click “Print” to print the conversation. If you print to a PDF Writer, you’ll be able to save the conversation as a file. You could then email that conversation file as needed.

  Thanks,

  Christine