How do I collapse folders?

If you wish to collapse the folder hierarchy shown on the left side of the conversation, task, or document tab, you can refresh your browser window.  When the browser refreshes, you will be seeing a collapsed view of only your level one folders.  You can click on any folders with a double folder icon to reveal the sub folders again.

If you want to collapse a specific level one folder, you can click on the double folder icon.

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