How do I add documents to a space? How do I upload a document?

Kona makes it easy to add documents to your space!  You can use any of the methods below to upload a document, add a link, create a new Google Doc, add an existing Google Doc, add a Dropbox file, or add a Box file.  (Note that you may not see these options in your Kona Business space if your administrator has disabled certain external file sources.)

  1. Documents Tab Quick Add: Click on the Documents tab of My Kona or your space.  At the top of the screen you will see an “Add a document” bar with a plus (+) sign at the end.  When you click in this field, you can click the paperclip to add your document, link, Google Doc, Dropbox file, or Box file.  You can also select the space (if in My Kona), people who should have access, and start a conversation about the document.
  2. Via Conversation: If you click on a conversation name to open the conversation details pane, you can either click on the document link at the top and then click + to add a document, link, Google Doc, Dropbox file, or Box file ,or click the paperclip above the field you type your comment into to upload a document.  Any documents or links added in the discussion will automatically go to the Documents tab of the space and My Kona.
  3. Via Task: If you click on a task name to open the details pane, you can either click on the document link at the top and then click + to add a document, link, Google Doc, Dropbox file, or Box file, or click the paperclip above the field you type your comment into to upload a document.  Any documents or links added in the discussion will automatically go to the Documents tab of the space and My Kona.
  4. Via Event: If you click on an event to open the details pane, you can either click on the document link at the top and then click + to add a document, link, Google Doc, Dropbox file, or Box file, or click the paperclip above the field you type your comment into to upload a document.  Any documents or links added in the discussion will automatically go to the Documents tab of the space and My Kona.
  5. Email: https://support.kona.com/hc/en-us/articles/210777366-How-can-I-send-a-document-to-Kona-via-e-mail-.
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