You can create a new conversation, task, or event right from a comment in one click! To do this, open up a conversation popup window by clicking on the conversation name. Hover over the comment you want to take action on. You will see a star icon with a drop-down arrow appear to the right of the comment. Click the drop-down arrow and choose “Start new conversation,” “Create task,” or “Create event,” depending upon what action you want to take. Kona will pop-up a screen where you can edit the item details, and then when you click “Add +,” it will be added to Kona.
Note: The original comment will retain a “Spark” with a link to the new item(s). This makes it easy to keep track of item(s) created from that comment.