How can I mark a conversation as a favorite?

You can click on the Favorite filter option at the top of the Conversations tab to see only your favorite conversations. 

To favorite a conversation, hover your mouse over the right side of the line of the object you want to favorite.  You will see a tag, clock, speaker and star icon appear.  Click the star icon to mark the conversation as a favorite.

Fave_Convo.jpg

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