How do I delete a comment I made in a conversation?

You can delete comments you’ve made within the last 15 minutes in Kona.  To delete your comment, click on the conversation you wish to update.  When the full discussion opens on the right, your eligible comments will have the pencil and X icons next to the time it was posted.  Click on the X.  Your comment will disappear from the conversation.

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9 Comments

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    Kristin Connell

    Christine,

    I'm trying to do this right now, but there are no icons next to the time it was posted. What am I missing? Thanks!

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    Christine Boermeester

    Hi Kristin,

    I am seeing the icons next to recent items I have posted but not next to something that was posted before yesterday's new release.  Do you see the icons on new comments from today?

    Christine

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    Kristin Connell

    No, I don't  - see my attached snapshot. This snapshot is from today - the conversation comment I want to delete was made 14 hours ago and I'm not seeing the icons there either.

    Kristin

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    Christine Boermeester

    Hi Kristin,

    The system generated activity comments can't be deleted so you wouldn't see the icons next to those comments.  It would only be next to comments that you typed in to the comment field.

    Christine

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    Kristin Connell

    Okay, I'm not exactly sure what that means - I've typed in both comments - the new one today from the snapshot above was one I typed in to start a new conversation. The one I'm trying to delete is from a comment to a conversation - see attached - am I just not looking in the right area?

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    Christine Boermeester

    Hi Kristin,

    Thanks for the second screenshot.  I checked on this and it looks like we implemented a timer on being able to edit and delete comments with yesterday's new release.  That comment is not available to be edited or deleted any longer.  I can add a feature request for you to take the timer away on editing and deleting comments.

    Christine

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    Kristin Connell

    Christine,

    Excellent, thank you! After studying the snapshots further, I now see what you mean by the "system generated" comment. When should I expect the update to be available?

    Best,

    Kristin

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    Christine Boermeester

    Hi Kristin,

    I don't have an exact timeframe on when the feature request will be submitted.  The features for the next release have already been chosen and are being worked.  It would be considered for a release after that.

    Thanks,

    Christine

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    Kathleen Sievers

    Are there any plans to expand that to beyond 15 minutes?

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