How do I get the direct link (URL) to a specific item in Kona to send to someone?

If you want to send someone a direct link (URL) to a specific conversation, task, event, or file in Kona, it’s easy! Double-click on the item to open it in a pop-up window. Then click the arrow button to the right of the item’s name. Choose “Copy URL” from the drop-down. You can now open up anything – a Kona conversation, task, event, or file, an email, a Word document, etc. – and right-click and choose “Paste”. The URL link will show and can then be shared with someone else.

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