How can I clear all my unread conversation notifications?

To clear all your unread conversation notifications, click on your profile picture or name on the upper right corner of Kona and choose "My Profile." Go to the Notifications tab and click 'Mark all unread conversations as read." Choose "Yes" on the confirmation dialog.  Then, click "Continue" to refresh your browser.

Clearing_all_unread_notifications.jpg

 

(Note: Another way is to hover your mouse over the orange conversation bubble beside the My Kona logo on the top left corner of Kona. Then, hold down the Alt button and click with your mouse. The notifications will clear.) 

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4 Comments

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    Chris Annand

    Hmmm, this doesn't appear to work... what am I doing wrong?

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    Katie Levenstein

    Hi Chris, 

    Thanks for pointing this out. The tip should actually be to hold down "alt," not "ctrl." Please try that.

    thanks, 

    Katie

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    Kristen Godsoe

    This didn't work for me either.  Actually, it cleared out a handful, but not all. I tried both ctrl and alt.

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    Iris Lavarias

    Hi Kristen,

    We added a new feature on our release this week. To clear all your unread conversation notifications, click on your profile picture or name on the upper right corner of Kona and choose "My Profile." Go to the Notifications tab and click 'Mark all unread conversations as read." Choose "Yes" on the confirmation dialog.  Then, click "Continue" to refresh your browser.

    Iris

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