Why can't I see the comments in my conversations?

If you are unable to see the comments in your conversations, it's possible that you have the “Shut Up” extension installed on your Chrome browser. To fix this issue, you can do one of two things.

  1. Click the button on the top right corner of your browser that looks like a stack of horizontal lines. From there, click Tools > Extensions. Next to the “Shut Up” plugin you can uncheck “enabled” to disable the plugin, or you can click the trash can to remove the plugin from your browser completely.
  2. Click the button on the top right corner of your browser that looks like a stack of horizontal lines. From there, click Tools > Extensions.  Select “Options” for the “Shut Up” plugin and add www.kona.com to the list of URL’s that it should ignore. This option will allow you to keep the plugin and still use Kona successfully. 
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk