All About Conversations

I didn't see any information pertaining to Conversation Lists.  Is that in a different document?  If so, which one?

Hi Ryan,

I've added some new knowledge base articles about conversation lists and will be updating this guide with that information shortly.

Thanks,

Christine 

Hi Ryan,

The updated guide is now available.

Christine

I need the ability to print a conversation.  Is that possible?

Hi Melissa,

We don't have a function in Kona currently to print a conversation.  For now, I would recommend copying the conversation thread and pasting it into a document.  We do have a feature request here to be able to email an entire conversation:  http://support.kona.com/entries/21280358-E-mail-Conversation.  If that sounds like it might help, I would recommend clicking the Thumbs Up button to vote it up in popularity.  The votes help us determine features for future releases.  You can also create a new feature request specifically for printing an entire conversation.

Thanks,

Christine

Is there any way to link Deltek's Kona individual conversations into an existing messaging platform GUI for the desktop so that user's do not necessarily need to be logged into Kona to receive chat notifications, etc., from co-workers or to add to user group conversations?  Also - is Deltek working on a desktop application of any kind that would enable those features along with possibly seeing the "status" of coworkers ("Out of the office", "On a conference call") without having to launch a web browser?

Hi Brian,

We are working on a desktop chat application that will be available for Kona Business customers that is exactly as you have described.  The Kona team and a few customers are beta testing it now as we continue to enhance it.  

A status is something we have discussed but it is not currently scheduled on our roadmap.  I would recommend clicking the Thumbs Up button on these feature requests to vote them up in popularity.  The votes help us determine features for future releases.

http://support.kona.com/entries/25082063-Out-of-Office-for-Kona

http://support.kona.com/entries/27099496-Out-of-office-message-if-I-am-on-vacation-

http://support.kona.com/entries/22432218-Enhanced-Status-for-Availability

Thank you,

Christine